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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsay Reeding

Lindsay Reeding

July 2, 2025

5  out of  5
rating by Lindsay Reeding
"I had a wonderful experience when I called Maureen's office. Brad was extremely helpful and took the time to answer all of my questions clearly and thoroughly. I really appreciated the friendly and professional service — highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Lindsay!"
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N A

July 2, 2025

5  out of  5
rating by N A
"I always get great service from this office and Stacy definitely lived up to this standard. After having no problems for years I had two claims in six weeks then a billing issue. Everything was resolved promptly and to my complete satisfaction with professionalism and great accuracy. This is why I chose a company that has local offices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our local State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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david hoefling

July 2, 2025

5  out of  5
rating by david hoefling
"Top Notch Customer Service. Love it!"
We responded:
"David - thank you so much for your 5 star review. We appreciate your kinds words and are happy to provide to provide you with great local good neighbor service. "
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Lindsey Hejlek

June 12, 2025

5  out of  5
rating by Lindsey Hejlek
"Not only is Maureen an amazing State Farm agent, but she also has an outstanding team behind her. She's knowledgeable, responsive, and genuinely cares about her clients. On top of that, Maureen is a kind and compassionate person who’s deeply involved in the community. It’s refreshing to work with someone who not only excels professionally but also truly gives back. Highly recommend!"
We responded:
"Aw - thanks so much Lindsey! My team and I appreciate your thoughtful review and kind words. We take pride in our work and taking care of people - customers and our community! We especially love to serve insurance customers, locally in Stone County. Thanks again for the 5 star review."
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tina White

June 6, 2025

5  out of  5
rating by tina White
"Dealing with this office is always a pleasure. Eric was an amazing help this afternoon getting my brother coverage. Thanks for going above and beyond with your help today."
We responded:
"Thank you so much for the 5 star review. We are here to serve locally in Stone County and happy to help. Eric takes great pride in helping people and your review means a lot to us. Thanks for trusting us to help take care of your family."
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Rick Skidmore

May 7, 2025

5  out of  5
rating by Rick Skidmore
"Professional and patient at the same time, while handling my claim. An asset to the agency."
We responded:
"Rick - Thanks for the 5 star review! It was nice visiting with you today and I know these reviews mean the world to my team. We appreciate you."
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Aaron Allsbury

April 4, 2025

5  out of  5
rating by Aaron Allsbury
"Always good service"
We responded:
"Thanks Aaron."
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Gary Brach

March 20, 2025

5  out of  5
rating by Gary Brach
"We needed to price insurance for both our homes , boats & vehicles & Hadley was very quick ,& helpful getting everything done in a time crunch since we were in town Maureen assisted with all the details since we needed a special insurance for a specialty vehicle in Illinois . Great service top notch very friendly & helpful . Thanks again"
We responded:
"Gary We so appreciate you trusting us with your insurance needs and your 5 Star review. Hadley strives to provide great advice and outstanding service. We are looking forward to serving you!"
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Wayne Willford

February 27, 2025

5  out of  5
rating by Wayne Willford
"Always friendly, helpful, and with a big smile."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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bruce greer

February 20, 2025

5  out of  5
rating by bruce greer
"Hadley does great work"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you!"
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Erica Abell-Holland

January 8, 2025

5  out of  5
rating by Erica Abell-Holland
"Hadley at State Farm rescued us from over-paying. We entered a new life stage, adding a teenage driver while also watching HO premiums rise exponentially. She made our switch to State Farm an easy process getting excellent coverage and the most affordable rates. She is pleasant and attentive…and just up the road."
We responded:
"We appreciate your business and the 5 star review. So happy Hadley was able to get you the best value for your insurance premiums. We like being with a national carrier like State Farm where we can deliver quality service and insurance products locally in Stone County. Thanks again."
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Earl Fidler

December 18, 2024

5  out of  5
rating by Earl Fidler
"now that’s what customer service used to always be like thank u Stacey for such a professional manner in explaining how the credit card works"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and happy the credit card will benefit you as well."
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KAY MERRITT

December 15, 2024

5  out of  5
rating by KAY MERRITT
"Hadley was quick to respond and helped me input OD data. Maureen and her office is top in the insurance field. Highly recommend this group and the individuals within."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and being a resource! If there is anything else we can do to help, please let us know! "
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Jacklyn Scherler

December 13, 2024

5  out of  5
rating by Jacklyn Scherler
"Very helpful and understanding and very friendly I would recommend everybody go with state farm thank you"
We responded:
"Thanks for the 5 start review and trusting us with your insurance needs. We love helping people. "
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Kenton Schultz

December 13, 2024

5  out of  5
rating by Kenton Schultz
"Great working with Stacey today!"
We responded:
"Stacey will especially appreciate your kind words and 5 star review. Thanks for your shout out. "
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Kevin Oursler

December 12, 2024

5  out of  5
rating by Kevin Oursler
"I really appreciate the fact that our local State Farm agency takes the time to review our policies continuously to ensure we are getting the best coverage at the best price. I have been with State Farm for 30 years and have lived in 4 different states. I have always been satisfied with their product."
We responded:
"Kevin, We’re thankful for your feedback! We especially appreciate your loyalty and long tenure with State Farm. It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Ethan Moser

December 12, 2024

5  out of  5
rating by Ethan Moser
"Wonderful staff! Extremely helpful and knowledgeable, & willing to go the extra mile to assist me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you recognizing my team works hard to be helpful!"
Profile photo of Alysha Tarkington

Alysha Tarkington

December 11, 2024

5  out of  5
rating by Alysha Tarkington
"Great people and great insurance coverage! We have been with State Farm for 8ish years and have always loved our coverage with them. Maureen Darby’s office is always super personable and Dom was so kind and helpful when conducting our yearly review!"
We responded:
"Thank you so much Alysha for taking the time to give us a shout out. We appreciate your kind words and your business. If we can be of help in any other way, with insurance or financial service needs, let us know! We love serving locally in Stone County."
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Michael Schultz

December 11, 2024

5  out of  5
rating by Michael Schultz
"Always helpful in meeting our families needs. Great and knowledgeable staff. Always there for you 24/7. They know the insurance business and are willing to help you with answers to your questions or ways to meet your needs regarding insurance."
We responded:
"Michael We appreciate you and your business. We love taking care of local families and providing you with guidance and recommendations to help us better meet your insurance needs. Thanks again for the shout out!"
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Joe White

December 11, 2024

5  out of  5
rating by Joe White
"Great experience very helpful"
We responded:
"Thanks Joe - we appreciate the shout out and your business. And what you do for our community! Stone County is a great place to live and work. If we can help you with anything else, please let us know. "
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Jesica Basham

December 11, 2024

5  out of  5
rating by Jesica Basham
"This office is amazing!! So friendly and informative!! Definitely keeping my business here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, feel free to reach out to us."
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Martha Martin

December 10, 2024

5  out of  5
rating by Martha Martin
"Stacey was so helpful in providing support and guidance in resolving our needs. We have only had excellent service from the State Farm team of Maureen Darby’s office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We really appreciate you!"
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Mark Smithe

December 5, 2024

5  out of  5
rating by Mark Smithe
"Called their office for information on my policy and received nearly immediately when on the phone. Great customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business and kind words!"
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Joseph piskulic

December 4, 2024

5  out of  5
rating by Joseph piskulic
"Hadley is on top of it. Any questions that I may have, I send an email and get a response quickly. She is 100% awesome!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again!"
Profile photo of Daniel Hall

Daniel Hall

December 2, 2024

5  out of  5
rating by Daniel Hall
"I received excellent and quick service on changing cars and insurance. Many thanks to State Farm and representatives"
We responded:
"Daniel -we appreciate your 5 star reviewing and helping you with your auto insurance needs locally. If we can be of service in any other way, please let us know. Thanks for allowing us to serve you!"