State Farm® Insurance Agent Maureen Darby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Abell-Holland
January 8, 2025
5
out of
5
rating by Erica Abell-Holland
"Hadley at State Farm rescued us from over-paying. We entered a new life stage, adding a teenage driver while also watching HO premiums rise exponentially. She made our switch to State Farm an easy process getting excellent coverage and the most affordable rates. She is pleasant and attentive…and just up the road."
We responded:
"We appreciate your business and the 5 star review. So happy Hadley was able to get you the best value for your insurance premiums. We like being with a national carrier like State Farm where we can deliver quality service and insurance products locally in Stone County. Thanks again."
Earl Fidler
December 18, 2024
5
out of
5
rating by Earl Fidler
"now that’s what customer service used to always be like thank u Stacey for such a professional manner in explaining how the credit card works"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs, and happy the credit card will benefit you as well."
KAY MERRITT
December 15, 2024
5
out of
5
rating by KAY MERRITT
"Hadley was quick to respond and helped me input OD data. Maureen and her office is top in the insurance field. Highly recommend this group and the individuals within."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and being a resource! If there is anything else we can do to help, please let us know! "
Jacklyn Scherler
December 13, 2024
5
out of
5
rating by Jacklyn Scherler
"Very helpful and understanding and very friendly I would recommend everybody go with state farm thank you"
We responded:
"Thanks for the 5 start review and trusting us with your insurance needs. We love helping people. "
Kenton Schultz
December 13, 2024
5
out of
5
rating by Kenton Schultz
"Great working with Stacey today!"
We responded:
"Stacey will especially appreciate your kind words and 5 star review. Thanks for your shout out. "
Kevin Oursler
December 12, 2024
5
out of
5
rating by Kevin Oursler
"I really appreciate the fact that our local State Farm agency takes the time to review our policies continuously to ensure we are getting the best coverage at the best price. I have been with State Farm for 30 years and have lived in 4 different states. I have always been satisfied with their product."
We responded:
"Kevin, We’re thankful for your feedback! We especially appreciate your loyalty and long tenure with State Farm. It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Ethan Moser
December 12, 2024
5
out of
5
rating by Ethan Moser
"Wonderful staff! Extremely helpful and knowledgeable, & willing to go the extra mile to assist me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We appreciate you recognizing my team works hard to be helpful!"
Alysha Tarkington
December 11, 2024
5
out of
5
rating by Alysha Tarkington
"Great people and great insurance coverage! We have been with State Farm for 8ish years and have always loved our coverage with them. Maureen Darby’s office is always super personable and Dom was so kind and helpful when conducting our yearly review!"
We responded:
"Thank you so much Alysha for taking the time to give us a shout out. We appreciate your kind words and your business. If we can be of help in any other way, with insurance or financial service needs, let us know! We love serving locally in Stone County."
Michael Schultz
December 11, 2024
5
out of
5
rating by Michael Schultz
"Always helpful in meeting our families needs. Great and knowledgeable staff. Always there for you 24/7. They know the insurance business and are willing to help you with answers to your questions or ways to meet your needs regarding insurance."
We responded:
"Michael We appreciate you and your business. We love taking care of local families and providing you with guidance and recommendations to help us better meet your insurance needs. Thanks again for the shout out!"
Joe White
December 11, 2024
5
out of
5
rating by Joe White
"Great experience very helpful"
We responded:
"Thanks Joe - we appreciate the shout out and your business. And what you do for our community! Stone County is a great place to live and work. If we can help you with anything else, please let us know. "
Jesica Basham
December 11, 2024
5
out of
5
rating by Jesica Basham
"This office is amazing!! So friendly and informative!! Definitely keeping my business here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, feel free to reach out to us."
Martha Martin
December 10, 2024
5
out of
5
rating by Martha Martin
"Stacey was so helpful in providing support and guidance in resolving our needs. We have only had excellent service from the State Farm team of Maureen Darby’s office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We really appreciate you!"
Mark Smithe
December 5, 2024
5
out of
5
rating by Mark Smithe
"Called their office for information on my policy and received nearly immediately when on the phone. Great customer service!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business and kind words!"
Joseph piskulic
December 4, 2024
5
out of
5
rating by Joseph piskulic
"Hadley is on top of it. Any questions that I may have, I send an email and get a response quickly. She is 100% awesome!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thanks again!"
Daniel Hall
December 2, 2024
5
out of
5
rating by Daniel Hall
"I received excellent and quick service on changing cars and insurance. Many thanks to State Farm and representatives"
We responded:
"Daniel -we appreciate your 5 star reviewing and helping you with your auto insurance needs locally. If we can be of service in any other way, please let us know. Thanks for allowing us to serve you!"
Dorothy Westcott
November 20, 2024
5
out of
5
rating by Dorothy Westcott
"Always been helpful, return calls, and happy to give any advise needed for insurance. Makes it a pleasant process for insurance. Takes care of most all of our needs."
We responded:
"Dorothy - we appreciate you! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Colleen Barrett
November 15, 2024
5
out of
5
rating by Colleen Barrett
"The entire office is great! I was lucky enough to be in conversations with Hadley & Philip! With their can do work ethic and knowledge my insurance needs were quickly taken care of. Really...."like a good neighbor". !!!"
We responded:
"Colleen - we so appreciate your kind words and 5-star review. My team strives to be a good neighbor. We appreciate helping you with your insurance needs, locally. Thanks again!"
Susan Orndahl
October 1, 2024
5
out of
5
rating by Susan Orndahl
"Maureen and Hadley were amazing and answered all my questions and took care of everything for me. I made 10, yes 10 policy changes to have everything for personal and business with State Farm. Very, very pleased. Everyone in the office was pleasant and I would highly recommend this State Farm office."
We responded:
"Aw Susan - thank you for your 5-star review and kind words. We appreciate your business. We were especially happy to help you be better protected with your insurance policies. And we love the "Little Jesus" you shared with us! Thanks again. "
Thomas Rokusek
October 1, 2024
5
out of
5
rating by Thomas Rokusek
"I have been a customer with this office for 13 years, they are always so friendly nice and helpful!! They will explain everything and work to get you the best rate and option for you! Would 100% recommend!"
We responded:
"Thomas - We are grateful for your 5 star review. We are happy when we can help you with competitive rates on your insurance AND outstanding service. Thanks again for your business and your recommendation! "
F B
September 17, 2024
5
out of
5
rating by F B
"Dom was professional and helpful as he took care of my request."
We responded:
"Thank you so much for the 5 star review! We are so glad that Dom was able to help you with your customer service requests. We appreciate you."
Rod Rousselow
September 4, 2024
5
out of
5
rating by Rod Rousselow
"Took care of everything right away"
We responded:
"Rod - thank you so much for your 5 star review and thoughtful comments. We strive to provide prompt service and great service locally in Stone County! "
David Durham
August 30, 2024
5
out of
5
rating by David Durham
"Very helpful and friendly!"
We responded:
"David - we appreciate you 5 Star review and are pleased to hear you are happy with our insurance office! Thanks again."
Faith LLC
August 29, 2024
1
out of
5
rating by Faith LLC
"The worst Home Owners Insurance provider in Missouri by far. Nothing against Susan personally, just over all company policies on claim resolution and coverage. When you need your insurance the most they will drop the ball on you."
We responded:
"Dear Faith LLC. Perhaps you've mixed my office up with another agency as I don't show your name/LLC and there's no one named Susan in my office. I'm sorry you didn't have a favorable experience. Agents can't make claims or underwriting decisions, so you can be better helped by calling Customer Care Center at 1-800-782-8332. My agency takes pride in in providing great customer service and on what we can control This kind of potentially misdirected review can hurt a local small business. I hope you'll reconsider this rating when it appears it's not my office. Thanks and I hope contacting corporate can better help you. "
Mary Benner
August 28, 2024
5
out of
5
rating by Mary Benner
"Received a call to inform me of a new offer. I can't wait to get more details."
We responded:
"Hi Mary. Thanks! We are so excited to help our insurance customers find ways to get money back in their pockets in this crazy economy. We appreciate your 5 star review my friend!"
Charlie Hackmann
August 27, 2024
5
out of
5
rating by Charlie Hackmann
"Have been with Maureen Darby for about 8 years and have been very satisfied with their service and staff! We are also very appreciative of their tremendous support for our community in meeting the many needs of those less fortunate!"
We responded:
"Charlie - Thanks so much for the 5 star review! We so appreciate your kind words and helping you with your insurance needs. We love working with you on community events and blessed to be part of helping Stone County."