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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cy Bortner

March 9, 2023

5  out of  5 rating by Cy Bortner
"After 25 years with the same insuror, I knew it was probably time to check the coverage I was paying to receive. This was not due to an issue with the company or local reps, but due to the energy and interest I experienced with their competitor. Hadley and Angela at State Farm - Maureen Darby in B West combed through my coverage and explained what I was missing (A LOT changes in 25 years!) and quoted me more thorough coverage with additional real-life scenario coverage and my rates were less. BULLSEYE for me! I am writing this because I dared to break out of my comfort zone with the old company and compare coverage/price and received a lot of common sense advice and the result is I made a wise choice. Would definitely recommend others in our community take a look into this with these folks, too. Cy"

kathi grau

March 2, 2023

5  out of  5 rating by kathi grau
"We have been working with this office for both our homes and now our cars. Wonderful service, quick, very friendly and easy to work with. Truly put our mind at ease with their knowledge and experience."


March 2, 2023

5  out of  5 rating by dcdbooker85
"The guys are great! They helped me out in a bind, they communicate so wonderfully. They really are like a good neighbor."

Kathy Clouse

February 27, 2023

5  out of  5 rating by Kathy Clouse
"Angela is always friendly caring very nice always and always helping me with whatever I need. I would recommend this insurance company to anyone which I already have. Also the people in the office don't act hateful if u have had a accident they always make sure you are OK and ask if u need anything at all. They are one of the best places to have Insurance at . Also they are responsible on there prices . I was paying double before I can here . Very good company to go with."

Jeff Morrison

February 24, 2023

5  out of  5 rating by Jeff Morrison
"Hands-down, one of the best insurance companies I’ve worked with! Angela and Hadley have helped me with not only with my personal house and vehicles, but many of my subcontractors use them for their business insurance. Their customer service is second to none with their speedy response and their personalized professional help! If there was 10 stars, I would’ve!"

Mandy McMurdo

February 22, 2023

5  out of  5 rating by Mandy McMurdo
"I highly recommend Maureen Darby - State Farm Insurance and her staff. They are a joy to do business with. A special thank you to Angela for helping me choose the policies I need to cover my family! I'm grateful for your kindness and willingness to help me. Give Maureen's office a call today!"

Karla Haley

February 21, 2023

5  out of  5 rating by Karla Haley
"So glad that we came to see Hadley Givens for a quote! She was able to find us more coverage for half the price! The folks were so friendly and helpful! Great experience!"

Kasey Lightfoot

February 11, 2023

5  out of  5 rating by Kasey Lightfoot
"Very friendly and helpful. Very happy with service"
Profile photo of C G


February 5, 2023

5  out of  5 rating by C G
"I find among most large insurers that State Farm usually has the best price. What makes me stay with Maureen Darby and her office is the fact that they go above and beyond to help you out when you're in trouble. My motorhome got stuck in the grass and I needed to get it towed out. They called several wreckers and no one wanted to tow a motorhome. They kept calling until they were able to get someone to come and help. They truly are a great company to insure with."

Randy Hurley

January 16, 2023

5  out of  5 rating by Randy Hurley
"Angela is an associate of Maureen Darby's office. My issue began in early July 2022 when the passenger windshield in my motorhome cracked during a trip from Arkansas to California. It took six months to replace. Angela was my advocate dealing with a third party insurance, numerous local glass shops (in California) and my frustrations. Angela remained calm and professional the entire time. She has the tenacity of a bull dog, and the gentleness, patience of a real friend. Angela continually kept me informed and assured me that all was being done that could be done. My dilemma finally ended in January of 2023 with complete satisfaction on my part. I can honestly say it would not have been accomplished without Angela's help."

Dakota Dowell

December 30, 2022

5  out of  5 rating by Dakota Dowell
"I’ve got to give a huge shout out to Maureen LaPorta Darby and her team at State Farm. I dropped my MacBook Pro the other night and shattered the screen rendering it useless. My business revolves around that laptop and I need it to do basically everything. Thankfully, I have business insurance through State Farm and Maureen was able to have a check ready for the full replacement cost WITHIN 24 HOURS of me sending them an email. I was honestly expecting it to be a long drawn out process but couldn’t believe how painless it was. I’m back up and running with a brand new MacBook! Huge thank you to Maureen and team! If you’re in the market for business insurance or any insurance for that matter, give her a call."

Shannon Spiess

December 19, 2022

5  out of  5 rating by Shannon Spiess
"Stacey was extremely helpful and a true delight to speak with! Highly recommended!"

Nicole Sharpe

December 15, 2022

5  out of  5 rating by Nicole Sharpe
"I have my insurance through Hadley and am very pleased with everything. Great customer service and very friendly. Glad I switched!"

Travis Neels

December 14, 2022

5  out of  5 rating by Travis Neels
"Great experience working with Maureen Darby State Farm and their employees! Would recommend them to anyone!"

Chance Herrman

December 14, 2022

5  out of  5 rating by Chance Herrman
"Great customer service and they go above and beyond to help you. Hadley did a great job"

Billy Givens

November 17, 2022

5  out of  5 rating by Billy Givens
"I’ve never had a bad experience. The team is knowledgeable and so helpful They spend the time to ensure that you are well informed Hadley is always a friendly voice which I appreciate I’m a happy customer"

Harvey L Goodman

November 7, 2022

5  out of  5 rating by Harvey L Goodman
"State Farm - a great company & Maureen Darby Agency has some of the best employees or agents! Always get good support from them. I bought online for one vehicle to save. Ending up NOT saving after all was said & done."

Megan Ford

October 15, 2022

5  out of  5 rating by Megan Ford
"Very knowledgeable and excellent customer service."

Pamela Swearingin

October 15, 2022

5  out of  5 rating by Pamela Swearingin
"Being new to the area means finding new connections. It's not easy to find new contractors or a new insurance agent. I called several different insurance agencies in the area. I pick an agency based on customer service, communication and attentiveness. Because honestly if you have a claim (which hopefully we never will), those qualities are very important. We had some unique insurance needs and needed affordable options. My communication was exclusively with Hadley Givens with the State Farm office in Branson West (Maureen Darby Agency). Hadley quickly earned my trust and exceeded all of the qualities I look for in hiring an agency."

Kathy Clark

October 13, 2022

5  out of  5 rating by Kathy Clark
"Maureen and her staff are always prompt, efficient, helpful and pleasant. Great company."

Stephanie Koehler

October 4, 2022

5  out of  5 rating by Stephanie Koehler
"I love Maureen Darby and I also love her secretary they take very good care of me answer any questions I have teach me how to take care of my responsibilities at necessary thank you you guys"

Brian Pilinski

September 27, 2022

5  out of  5 rating by Brian Pilinski
"The staff are always really helpful and have a great attitude! Love y’all guys"

Ramon Larue

September 20, 2022

5  out of  5 rating by Ramon Larue
"Amazing customer service attention to detail great value for services reliable good friendly people very attentive to needs 👏🏽👍🏼"

Debbie Page

September 19, 2022

5  out of  5 rating by Debbie Page
"I have been with Maureen Darby for years and have always been very satisfied with them"

Valarie Givens

July 21, 2022

5  out of  5 rating by Valarie Givens
"Hadley Givens was prompt and efficient in getting my request completed. I highly recommend doing business with Hadley Givens and Maureen Darbys office."