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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kory Samford

Kory Samford

January 18, 2026

5  out of  5
rating by Kory Samford
"Extremely nice and helpful through the whole process. They even saved me more money than I thought. Definitely would recommend them."
We responded:
"Kory Thanks for your 5 star review. We love helping neighbors like you and appreciate your feedback and business. We strive to provide the best value for your insurance needs AND provide great service."
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Shannen Peterson

January 17, 2026

5  out of  5
rating by Shannen Peterson
"We were on a trip to Florida and traded off our camper for a new one. Shila was so quick to respond not o my with the insurance information we needed but also helped us find registration information we needed to complete the deal. She happily went completely out of her way to assist us. We are so thankful to have Maureen and her team behind us! Thank you!!!"
We responded:
"Shannen - thanks so much for the 5-star review and especially your thoughtfulness. My team and I strive to provide outstanding customer service and the recognition is much appreciated. Thanks again - we appreciate your business - and friendship. LOVE THE PHOTO!!"
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Kaylynn Rochelle

January 9, 2026

5  out of  5
rating by Kaylynn Rochelle
"Shila was extremely helpful, and kindly answered all of my questions efficiently. I highly recommend State Farm!"
We responded:
"Thanks for the 5 star review. My team loves to help and most importantly it starts with truly caring about those we serve. We appreciate your review and serving you. "
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Bacta Haus

December 17, 2025

5  out of  5
rating by Bacta Haus
"This office is great - Maureen and Shila are super helpful. They take time to answer questions, offer great solutions and are a pleasure to work with! Highly recommended them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate you!"
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Dana Solomonson

December 16, 2025

5  out of  5
rating by Dana Solomonson
"Sheila was a huge huge help! She was patient and listen to what we wanted. We would highly recommend."
We responded:
"Dana Thank you so much for your 5 star review. And especially for recognizing my team members. We are so appreciative and love working with people like you!"
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Catherine Johnson

December 16, 2025

5  out of  5
rating by Catherine Johnson
"Every time I have called into my State Farm office, I have been met with kindness and knowledge to assist me. Great office and I'm glad to do business the my State Farm Insurance Agent, Maureen Darby.."
We responded:
"We are so appreciative of your 5 star review. I'm honored you included kindness in your review as it's a big part of how we serve our customers and our community. Thanks for trusting us with your insurance needs."
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Mike Haverty

December 9, 2025

5  out of  5
rating by Mike Haverty
"The State Farm team has been most responsive to my needs. They communicate well and answer my questions!"
We responded:
"Mike Thanks for the positive review. We appreciate you recognizing us and are happy to provide great customer service. I especially love to share these with my team because they strive to do well! We look forward to serving you."
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Kimberly Badley

November 21, 2025

5  out of  5
rating by Kimberly Badley
"Looking for a new insurance company and not only the rates were better, but the customer service was awesome! Thank you Sara Fennema for answering my questions and concerns!"
We responded:
"Thank you so much for your feedback Kimberly. We appreciate it and Sara loves being able to serve customers and provide the best value for your insurance premiums. If we can help in any other way, please let us know."
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Cathy C

November 21, 2025

5  out of  5
rating by Cathy C
"I had to switch my car insurance, since I got a different vehicle. Brad did an amazing job of taking care of it when I let him know on a Friday night. By Monday I had my new insurance cards and assurance of full coverage!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Anton Holas

November 21, 2025

5  out of  5
rating by Anton Holas
"Got my first car at 16 and got my first insurance policy at that time too ~ it was State Farm. Still have State Farm for my truck, car, boats, trailers, and my home. You can’t beat their options and you can’t beat the service at Maureen Darby’s office. One of Maureen’s staff,Dani, recently assisted me with several of my accounts. She was very helpful and knowledgeable too! Glad I still have State Farm!"
We responded:
"Tony - we so appreciate you, your loyalty and long tenure with State Farm and my local agency. Thank you for your favorable review and especially for Dani - my team appreciates the well-deserved recognition. Thanks for trusting us with your insurance needs."
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Marlene Stafford

November 20, 2025

5  out of  5
rating by Marlene Stafford
"I stopped by the office to get a quote on car insurance. I spoke with Sara. She handled my questions and concerns in a very professional manner. I look forward to working with Sara and State Farm Insurance on the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Sara has a wonderful heart for taking care of people! If you ever have any questions or need assistance, we’re here to help! "
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Denese Williams

November 20, 2025

5  out of  5
rating by Denese Williams
"I was truly impressed by the compassionate service my family received while settling my late brother’s affairs. Maureen was a tremendous help and was very patient guiding his daughters through the necessary paperwork of his life policy and answering everyone's questions with clarity and kindness. Thank you guys for all that you do!"
We responded:
"Denese - Thank you for your kind words. I know how grateful his children were to learn he had life insurance protection in place. We strive to be especially at our best when helping families through their worst moments. We appreciate you sharing this."
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Kirby Davis

November 19, 2025

5  out of  5
rating by Kirby Davis
"Maureen is a great agent and a wonderful person! She has handled our insurance - from our personal to investment - and always keeps us covered."
We responded:
"We’re thankful for your feedback and trusting us with your property insurance needs. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Brenda Holas

November 19, 2025

5  out of  5
rating by Brenda Holas
"Love this agent and this office! If there is a need within our community, Maureen is there! Her office is focused on delivering great customer service as well. I recently had a problem with one of my accounts and Dani was so kind and helpful in making sure it was resolved promptly. Not many companies left who would give that kind of customer service along with genuine concern for our local communities but Maureen and her staff still do!"
We responded:
"Brenda - Wow. Thanks for the awesome and kind words. We love being part of this community. Dani strives to take great care of customers - and our community. Thanks for being a valued customer. "
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Sean Lockhart

November 18, 2025

5  out of  5
rating by Sean Lockhart
"Probably the best experience I've had trying to get insurance! Shila Brambaugh was AMAZING!!! Very nice and knowledgeable for my needs! Was very thorough on what I needed and saved me tons of money! I recommend her to anyone looking to switch insurance companies! Also got me good deals on some life insurance options! Very impressed! What an awesome lady!!"
We responded:
"Sean We so appreciate the 5-star review. I especially appreciate when our customers recognize my team. Shila takes pride in taking care of people and being there for our customers. Her belief in life insurance and protecting people is key to helping families. Thanks again!"
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SUSAN REYNOLDS

November 18, 2025

5  out of  5
rating by SUSAN REYNOLDS
"You can share laughs with these girls at 8am in the morning!! What a way to start the day off with a smile. Appreciate all the help and patients you have with me."
We responded:
"Susan We love to laugh with our customers. We take your insurance needs seriously and try not to take ourselves too seriously. We’re honored by your positive feedback! We look forward to continuing to provide you with great service. Thanks for trusting us with your insurance needs. "
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Lisa Smith

November 18, 2025

5  out of  5
rating by Lisa Smith
"Bradley helped me find the right coverage for a really good price!"
We responded:
"Lisa We so appreciate your 5 star review and taking the time out to recognize my team! So glad Bradley was so helpful. Our goal is to help you find the best balance of price and coverage. "
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Tom Slattery

November 7, 2025

5  out of  5
rating by Tom Slattery
"They always answer the phone when I call and a very helpful and extremely nice."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor insurance agent in Stone County! We appreciate your kind words. "
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Fran Russell

November 3, 2025

5  out of  5
rating by Fran Russell
"Bailey was very helpful with getting our quote and getting our insurance switched over. She has great customer service!! One the best I have had the pleasure of working with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Lindsay Reeding

Lindsay Reeding

July 2, 2025

5  out of  5
rating by Lindsay Reeding
"I had a wonderful experience when I called Maureen's office. Brad was extremely helpful and took the time to answer all of my questions clearly and thoroughly. I really appreciated the friendly and professional service — highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thanks again Lindsay!"
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N A

July 2, 2025

5  out of  5
rating by N A
"I always get great service from this office and Stacy definitely lived up to this standard. After having no problems for years I had two claims in six weeks then a billing issue. Everything was resolved promptly and to my complete satisfaction with professionalism and great accuracy. This is why I chose a company that has local offices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our local State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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david hoefling

July 2, 2025

5  out of  5
rating by david hoefling
"Top Notch Customer Service. Love it!"
We responded:
"David - thank you so much for your 5 star review. We appreciate your kinds words and are happy to provide to provide you with great local good neighbor service. "
Profile photo of Lindsey Hejlek

Lindsey Hejlek

June 12, 2025

5  out of  5
rating by Lindsey Hejlek
"Not only is Maureen an amazing State Farm agent, but she also has an outstanding team behind her. She's knowledgeable, responsive, and genuinely cares about her clients. On top of that, Maureen is a kind and compassionate person who’s deeply involved in the community. It’s refreshing to work with someone who not only excels professionally but also truly gives back. Highly recommend!"
We responded:
"Aw - thanks so much Lindsey! My team and I appreciate your thoughtful review and kind words. We take pride in our work and taking care of people - customers and our community! We especially love to serve insurance customers, locally in Stone County. Thanks again for the 5 star review."
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tina White

June 6, 2025

5  out of  5
rating by tina White
"Dealing with this office is always a pleasure. Eric was an amazing help this afternoon getting my brother coverage. Thanks for going above and beyond with your help today."
We responded:
"Thank you so much for the 5 star review. We are here to serve locally in Stone County and happy to help. Eric takes great pride in helping people and your review means a lot to us. Thanks for trusting us to help take care of your family."
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Rick Skidmore

May 7, 2025

5  out of  5
rating by Rick Skidmore
"Professional and patient at the same time, while handling my claim. An asset to the agency."
We responded:
"Rick - Thanks for the 5 star review! It was nice visiting with you today and I know these reviews mean the world to my team. We appreciate you."